Garbage bins

Important information Only the property owner or a person authorized by the property owner can request extra bins, change bin sizes, remove bins, request new service, or cancel service.

Garbage bins belong to the property. If you're moving, leave the bins at the property.

Steps to getting or removing a garbage bin

Step 1: Choose the right size

How much garbage does your household create by collection day? If your bin is always filled to the top, consider a larger bin or an extra bin. Important information Dimensions may vary with the make and model of cart.

Up to 2 people: 75 L

Dimensions (width x depth x height	Maximum weight	2024 rate
56 cm × 60 cm × 1 m (22 in × 24 in × 40 in) Capacity reduced by fixed insert	30 kg	$112

2 to 3 people: 120 L

Dimensions (width x depth x height	Maximum weight	2024 rate
56 cm × 60 cm × 1 m (22 in × 24 in × 40 in)	50 kg	$129

3 to 4 people: 180 L

Dimensions (width x depth x height	Maximum weight	2024 rate
63 cm × 76 cm × 1 m (25 in × 30 in × 40 in)	75 kg	$151

4 to 6 people: 240 L

Dimensions (width x depth x height	Maximum weight	2024 rate
66 cm × 84 cm × 1.1 m (26 in × 33 in × 43 in)	100 kg	$173

6 or more people: 360 L

Dimensions (width x depth x height	Maximum weight	2024 rate
76 cm × 91 cm × 1.2 m (30 in × 36 in × 46 in)	150 kg	$216

Annual rates are billed to your property taxes for garbage bin collection. When flat-rated utility services change after the annual utility or main property tax bill, we will recalculate the charges prior to the next annual billing. This may result in a new bill being issued.

Step 2: Submit your bin request

Bin request guidelines

Only the property owner or a person authorized by the property owner can request extra bins, change bin sizes, remove bins, request new service, or cancel service. Property owners, as well as tenants, can report damage to bins, or request same-sized bins to replace missing bins.
Each property owner will be allowed to change the size of their garbage bin once per calendar year, without charge. A fee of $25 will be charged for any additional change in that calendar year. These fees will appear on the property owner's main property tax notice distributed in late May.
If you are cancelling service, you will continue to be charged a fee for the smallest sized bin as part of your annual utility fees.

Option A: Use the online portal

Access and manage your garbage and green bin service online or in the VanCollect app:

Report damaged or missing bins
Order additional bins or change bin size
Request removal of bins
Request new service or cancel service

Option B: Call 3-1-1

Our customer service representative will ask for your:

Name, address, and daytime phone number
Description of the request
Current bin size
Bin type and size requested

Step 3: Label your bin

When you receive your new garbage bin, write your address with a permanent marker in the white space on the lid and record the serial number which is located on the front of the bin. Information icon Bins are considered permanently damaged and not reusable if they are marked outside the designated white space on the lid. When marking your bin, stay within the white area.

Step 4: Maintain your bin

Bins are the property of the City of Vancouver, and must remain usable at all times. However, it is the responsibility of the property owner to maintain their bin and keep it clean. Replacing damaged bins increases the cost of service for all customers.

Stickers for extra garbage bags

Get extra garbage stickers so you can place excess garbage that won't fit in your bin in a garbage bag.

Green bins

Steps to ordering green bins for your residence. Get sizes and rates.

Recycling: service is provided by GFL Environmental (formerly Smithrite Disposal Ltd) on behalf of Recycle BC External website, opens in new tab

Phone 604-282-7966 or email srrecycle@gflenv.com about your recycling service, including:

Collection questions or issues
Replacing blue bins and recycling bags